FAQs
Welcome to the RigSuppy. Frequently Asked Questions page is below.
We’re here to help! If you need further assistance, please contact us.
How long will it take to receive my order?
Answer: Here are our estimated delivery timeline
Estimated Delivery Time: [ 3-5 business days]
Do you offer free shipping?
Answer :Yes, we offer free shipping on all orders within the United States of America. For more information, please visit our Shipping Policy
Where is RigSuppy located?
Answer: RigSuppy is a U.S.-based online business offering a curated selection of high-quality products with shipping available within the United States.
What if I receive a defective product?
Answer: If you receive a defective item, we will replace it at no cost to you. Please contact us within 30 days of receiving your order. For full details, see our Return Policy
Can I cancel my order after it’s placed?
Answer: Yes. We offer a 24-hour cancellation window. To cancel your order within this timeframe. Contact our support team as soon as possible.
What is your return policy?
Answer: We offer a simple and easy return process. Please refer to our Return Policy.
When will I receive my refund after returning a product?
Answer: Once your return is received and inspected, your refund will be processed. Refunds are initiated to your original payment method within 7 business days. Depending on your payment method at the time of purchase. For more information, please refer to our Refund Policy
Do you offer any warranties or guarantees?
Answer: Yes. We provide a 30-day warranty on all purchases. For full terms, please refer to our Return Policy.
How can I contact customer support?
Answer: You can reach our support team through our Contact Us page or by emailing us directly at: info@rigsuppy.com
Do you ship internationally?
Answer: Not at this time, we ship exclusively within of the United States.
Do you have a physical store location?
Answer: No. We are an online-only store, which allows us to offer you the best price and widest selection possible.
What is the process for exchanging a product?
Answer: Exchange instructions are outlined in our Return Policy
How can I track my order?
Answer: Once your order has shipped, you can track it using our tracking page.
Contact Information
Store Address: 3688 Northpointe Dr, Holland Michigan, 49424, United States
Store Email: info@rigsuppy.com
Store Phone: 6164225146
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
We do our best to reply to your e-mail within 1–2 business days.