Privacy policy

Last Updated: June 5, 2026

At RigSuppy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit our website, create an account, place an order, or interact with our services.

When you use our website, we may collect information such as your name, email address, phone number, billing address, shipping address, payment information, order history, account details, and communications you send to us. We may also automatically collect certain technical information including your IP address, device type, browser information, and how you interact with our website through cookies and similar technologies. We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and serve relevant content. You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our website.

We use this information to operate our business, process and fulfill orders, provide customer support, communicate with you about purchases, improve our website and services, prevent fraud, maintain security, comply with legal obligations, and personalize your shopping experience. We may also use your information to send promotional emails or marketing communications. You can unsubscribe from marketing messages at any time by using the unsubscribe link included in those communications.

To help provide our services, we may share your information with trusted third-party providers including payment processors, shipping carriers, order fulfillment partners, analytics providers, customer support platforms, and website hosting providers. Our store is powered by Shopify, which processes certain information necessary to operate and improve the ecommerce platform. These service providers are only given access to information necessary to perform their services and are expected to protect your information.

We may also disclose information when required by law, to respond to legal requests, enforce our policies, protect our rights or property, investigate suspected fraud, or as part of a business transaction such as a merger, acquisition, or sale of assets.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external sites. We encourage you to review their privacy policies before providing personal information.

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that personal information from a child has been submitted to us, we will take reasonable steps to delete it.

We use industry-standard security measures designed to protect your information. However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. While we work to safeguard your data, we cannot guarantee absolute security. We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. 

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, update, delete, or request a copy of your information. You may also have the right to opt out of certain forms of advertising or data sharing as permitted by applicable law. To exercise any of these rights, please contact us using the information provided below.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell your personal information. 

Because our business operates online, your information may be processed or stored in countries outside your own. We take reasonable measures to ensure that personal information transferred internationally receives an appropriate level of protection.

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or operational needs. Any updates will be posted on this page along with the revised effective date.

 

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:

Store Address: 3688 Northpointe Dr, Holland Michigan 49424, United States

Store Email: info@rigsuppy.com

Store Phone: 6164225146

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)

We do our best to reply to your e-mail within 1–2 business days.